In
1999, Congress passed the Gramm Leach Bliley Act,
which, in part, is designed to protect the privacy interests of individuals.
In compliance with this Act, we are providing you with the following notice.
Privacy Notice
CNA National Warranty
Corporation
Continental Service Plan, Inc.
The Continental Insurance Company
CNA National Warranty Corporation—Florida
Our Commitment
to You
Protection of your nonpublic, personal information is a matter of great
importance to the CNA Companies listed above. We appreciate the trust
that you have in us, and we protect that trust by continuing to respect
the privacy of all of our service contract holders. This notice explains
our privacy policy with respect to your personal information.
Why We Collect
Information
We collect information about you that is necessary to review, process
or service your requests for products, benefits or other services. For
example, we may collect your vehicle information to determine eligibility
for coverage and benefits under one or more of our products.
The Types of Information
We Collect
The information we collect is obtained from you and is found on your registration
form. Generally, we request identification information about you such
as your name, address, and phone number. Additional information is collected
in connection with the purchase of your vehicle and coverage selected.
How We Disclose
Your Information
The personal information that we collect, as described above, is used
to make coverage, service, benefit and other related decisions. This information
is sometimes shared with CNA affiliates and nonaffiliated third parties
to carry out daily business functions in order to provide the services
and benefits associated with the service contract you purchased. Examples
of third parties with whom we share your personal information are insurance
regulatory authorities, claims services engaged by us to provide roadside
assistance, claims adjusting services, and service contract financing.
How We Protect
Your Information
We restrict access to your personal information to those employees who
need to know in order to provide service to you. We regularly review our
security measures and employee education programs to help protect your
information. When we share your information with nonaffiliated third parties,
we require that they have standards to keep your information private.
This privacy policy continues to apply even when your relationship with us has terminated.
Whom to Contact
Regarding Privacy Matters
If you have any question regarding privacy matters, you may contact us
by phone at
800-345-0191, extension 408, or by e-mail at privacymanager@cnanational.com
or by mail addressed to CNA National Warranty Corporation, 4150 North
Drinkwater Blvd., Suite 400, Scottsdale, AZ 85251, Attn: Privacy Manager.
For more information on the CNA National service contract program, contact your local representative or call us toll-free at 800.345.0191.