About Us

Since 1982, CNA National has been a leader in the vehicle service contract industry. We are a wholly owned subsidiary of CNA, one of the oldest insurance companies in the nation with over $55 billion in assets.

Headquartered in Scottsdale, Ariz., we have a strong reputation for honoring our contracts and fair dealings with customers. Our Claims Department is staffed with ASE-certified adjusters, including many ASE Master Technicians. Most of our adjusters have previous experience working in service departments, which helps them better understand and manage claims and overcome challenges. We pay claims on average within two days or less after the receipt of all paperwork and even faster with our same-day credit card payment process.


CNA National is the only service contract company to be named a top provider for 12 years in a row by the Dealers' Choice Awards: "Best Service Contract Provider" 2005-2010, 2012-2016; "Best Reinsurance Provider" 2011-2013*.

CNA National was named a finalist in the 2015 BBB Business Ethics Awards for Arizona.

In 2003, CNA National received the first ever award presented by J.D. Power and Associates for "Highest Overall Dealer Satisfaction with Service Contract Providers."**

Since 1995, CNA National has had the exclusive endorsement of the American International Automobile Dealers Association (AIADA), which represents more than 10,000 dealership franchises nationwide.

*As awarded by Auto Dealer Today
**J.D. Power and Associates 2003 Dealer Service Contract Satisfaction StudySM, study based on 5,053 dealer evaluations, www.jdpower.com

Contact Info



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Office Hours

Monday - Friday: 8 a.m. - 5 p.m. MST

Claims Center Hours

Monday - Friday: 6 a.m. - 6 p.m. MST
or 5 a.m. - 5 p.m. DST

Saturday: 6 a.m. - 5 p.m. MST

4150 N. Drinkwater Blvd
Scottsdale, AZ 85251