In today's economic environment, the performance of the Finance & Insurance Department is more critical than ever before to a dealership's overall financial stability. At CNA National, we understand the importance of balancing the need for F&I income with customer satisfaction in order to create a win-win situation for all parties.

For over three decades, CNA National has been taking care of dealers and consumers by doing business the right way: providing superior service, and paying claims quickly and fairly. We continually strive to not only deliver the best products, but also help fulfill the promises made to your customers. Our staff delivers the highest level of service to benefit your dealership.



To speak to someone about CNA National, call us directly at 800-345-0191.





Reasons for Choosing CNA National


Backed by $55 Billion in Assets
We are a wholly owned subsidiary of CNA, one of the nation's oldest insurance organizations, and backed by more than $55 billion in assets.



Award-Winning Service
Dealers across the country have voted CNA National #1 for 12 straight years in the Dealers' Choice Awards, making us the most awarded service contract company in the industry.

Dealers' Choice Awards by Auto Dealer Today, "Best Service Contract Provider" 2005-2010, 2012-2016; "Best Reinsurance Provider" 2011-2013



 


Awarded and Accredited by the Better Business Bureau
CNA National has been accredited by the BBB since 2010 with a consistent A+ rating. In 2015, we were honored as a finalist in the BBB Business Ethics Awards for Arizona.



Endorsed by the AIADA
Since 1995, we have been the only service contract provider to be endorsed by the American International Automobile Dealers Association, which represents more than 10,000 franchises.



Network of Local Independent Agents
To provide personalized service and in-depth market knowledge, we have the industry's best network of independent agents who live and work in your geographic territory.

 




Claims


We take pride in our fast, fair and hassle-free claims process, which is designed to ensure prompt and efficient service. The majority of our claims adjusters are former service technicians with numerous ASE certifications, so we understand your side of the business. We're focused on getting your customers back on the road quickly


We handle more than 70,000 calls every month.
We paid over $90 million for customer repairs last year.




Products



Vehicle Service Contracts
We offer a wide range of coverages, terms and deductibles, as well as superior customer benefits. From our top-of-the-line exclusionary coverage to economical coverage for the most important vehicle components, we have options to suit your dealership's needs. We even have a service contract wrap to complement factory warranties and a vehicle certification program.


GAP
Our GAP program is available for both new and used vehicles with lease
or loan financing agreements. It can be financed up to 84 months and up to
150 percent of the MSRP (new vehicle) or NADA retail value (used vehicle).

State restrictions may apply.





Preferred Tire CareSM
Available for both new and used vehicles sold at franchised new-car dealerships, our Preferred Tire Care program offers a choice of coverages, including curb and cosmetic damage. Other features include no deductible, one- to five-year terms, no dollar limit per claim and no aggregate dollar limit.







Limited Warranties
Our Pro Certified® limited warranty is available for qualified, used vehicles with terms up to 12 months/12,000 miles. Our Lifetime Limited Powertrain Warranty® is for new and used vehicles at qualifying dealerships. The programs provide the same quality and service dealers have come to expect from CNA National.

 







Services

E-Business

CNA National provides a number of e-business options for our dealers. You can contract directly from our website, your dealership's DMS, or a third-party menu provider. Our web service allows CNA National products to be sold in over 25 different third-party menus.
 

QuikRate: VIN rating for selected programs. Returns eligible rates in seconds. Minimizes rating errors, shortages and overages.
QuikContract: Electronically contract all of our products.
QuikRemit: Electronic submission of any CNAN contract through the dealer or centralized office.
QuikQuote: Rate estimates without a VIN.


Training

We offer monthly F&I courses at our Scottsdale headquarters, as well as an annual Service Managers Roundtable. These events support the growth and development of your staff and have been rated highly by former participants.