Offered by CNA National.
Powered by Reahard & Associates.
Looking for a way to accelerate F&I revenue? Set your sights on these special sessions.
ALL F&I MANAGERS WELCOME!
All classes are from 1-2:30 pm Eastern time.
Selling Through the Mask
Tuesday, September 29
Selling isn’t something we do to someone; it’s something we do for and with someone. Learn how to build trust, establish credibility and deliver real value whether selling online, on the phone or through a mask.
10 Proven Profit Multipliers
Wednesday, October 14
Today’s consumers appreciate a knowledgeable professional who can explain the options, answer questions and help them make an informed decision. Increase sales with these 10 profit multipliers.
Adapting to Online Customers
Tuesday, October 27
A consumer’s purchasing experience begins with online research, not during a test drive. Help make the entire process easier and more enjoyable by engaging customers on their terms. Ultimately, it will result in more product sales.
Winners and Weepers
Wednesday, November 11
Customers may not be interested in purchasing F&I products and may present multiple reasons why they don’t want them. Win the sale by capitalizing on customer objections.
F&I from Zip to Zoom
Tuesday, December 8
Multiple-product deals demand a consistent, customer-focused process that expedites and adds value to the purchase experience. Further hone your skills and add to your toolkit.
Getting Past the Plexiglass
Wednesday, December 16
With an increase in contactless transactions, now is the time to learn how to adapt your existing processes to help ensure sales, profits and income.
Attendance is limited. Cancellations within seven (7) days of the class date are not refundable.