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CLAIMS

To help eliminate the stress that comes with a mechanical breakdown, we have designed our claims process to ensure prompt and efficient service.

We take pride in our fast and hassle-free process that is focused on getting the customer back on the road as quickly as possible.

Claims Process Details

FILING A CLAIM

In most cases, dealerships or repair shops submit claims on behalf of our consumers. If you are a CNA National vehicle service contract holder who requires a repair to your vehicle, please take your vehicle to your dealership's service department or to one of thousands of licensed repair facilities across U.S. or Canada to have your problem diagnosed, and ask them to submit a claim to us for review and processing.

If you have experienced total loss of vehicle as a result of theft or accident and need to submit a GAP Waiver claim, visit GAP Waiver Claim Documents to get started.

 

 

BY THE NUMBERS

 

Claims Statistics Web Content

1,200

Over 1,200 service contract and warranty claims approved daily

$2.5 billion

$2.5 billion paid for customer repairs

70,000

70,000 calls a month

100%

Claims paid same business day by credit card

Why Us Testimonials Content

WHAT OUR CLIENTS SAY ABOUT CNA NATIONAL