What is ACE Training?
Designed for all agency personnel, Agent Continuing Education provides essential CNAN product and program information, and actionable sales techniques for both new and seasoned agents. Our class takes into account the experience of the participants in order to deliver the most effective training.
In addition to the educational aspect, agents who attend gain insight into our company culture, have opportunities to meet our leaders, build stronger relationships with key employees, and ultimately obtain an overall sense of what makes CNAN special.
Whether you’ve just started with us or have been with us for decades, attending these sessions will bring value to you, your business and your accounts. Read on for more details, including an outline of the curriculum.
Register NowACE Agenda
Our class is one week, Monday to Thursday and is aimed at both new agents and experienced agents. However, all agents are welcome to take the course for a certification with CNA National.
The class begins with a welcome reception and includes evening networking opportunities.
- Day 1 – Welcome reception 5:00 pm to 7:00 pm
- Day 2 – 9:00 am to 4:30 pm
- Day 3 – 8:30 am to 4:30 pm with a team building event 5:30 pm to 7:30 pm
- Day 4 – 8:30 am to noon


ACE
- Introduction to CNAN, our culture, philosophy and department leaders
- Comprehensive review of CNAN products and programs
- In-depth look at our claims process, including listening to live calls
- Demonstration of our web tools and online resources
- Overview of participation programs with special guest speakers
NOTE: ACE is required for all agents, subagents and sales representatives prior to representing CNA National in the field.