Mon-Fri 6 AM - 6 PM (Arizona time)
Sat 6 AM - 5 PM (Arizona time)
Filing a Claim
In most cases, dealerships or repair shops submit claims on behalf of our consumers. If you are a CNA National vehicle service contract holder who requires a repair to your vehicle, please take your vehicle to your dealership's service department or to one of thousands of licensed repair facilities across U.S. or Canada to have your problem diagnosed, and ask them to submit a claim to us for review and processing.*
*Claims require prior authorization. CNA National must be contacted by the repair facility before repairs are made.
GAP Waiver Claim
If you have experienced a total loss of vehicle and need to submit a GAP Waiver claim, please contact your automobile insurance provider prior to starting the claim process. In order to help expedite your claim refer to the list of documents below as well as instructions on how to submit them. We look forward to helping you get back on the road to recovery.